NexusCompare → BrightGauge alternative
BrightGauge alternativeThe self-hosted BrightGauge alternative for MSPs.
BrightGauge is the ConnectWise-house dashboard, and if your whole stack is ConnectWise it fits naturally. But if you run HaloPSA, SuperOps, NinjaOne or a mixed stack — or the price line has been creeping while the product hasn't — Nexus gives you a live wall on your own server, every integration a first-class adapter, from a flat £29/month with no implementation fee.
Why MSPs pick Nexus over BrightGauge
Live, not synced
Nexus reads your PSA and monitoring tools directly — 20-second call refresh, 60-second tickets — instead of waiting on data syncs into someone else's warehouse.
Every PSA a first-class adapter
HaloPSA, ConnectWise PSA, SuperOps, NinjaOne, Zendesk, Freshdesk, Freshservice, JSM, Zoho Desk, Help Scout, Front — first-class adapters, not one favourite child. Monitoring (UniFi, Meraki, Acronis, Huntress & more) rides alongside.
Flat, honest pricing
£29–£119/month with every integration bundled, unlimited screens and no onboarding fee — not per-datasource add-ons on top of a $325 floor.
Nexus vs BrightGauge, feature by feature.
No spin: where BrightGauge is genuinely better, we say so.
| Feature | Nexus | BrightGauge |
|---|---|---|
| Built for | A live wall the whole floor watches | Synced dashboards & client reports |
| Hosting & data | Self-hosted — your data never leaves | Cloud (ConnectWise) |
| Data freshness | Live API reads — 20s calls, 60s tickets, on every source | Sync-based; sub-minute quick-sync on ConnectWise cloud sources only |
| PSA depth | First-class adapters across 11 helpdesks | Deep for ConnectWise; shallower elsewhere |
| Pricing | Flat £29–£119/mo, everything bundled | From $325/mo + per-datasource & admin add-ons + $499 implementation |
| Getting started | Self-serve — demo data in 30 seconds, wizard to live | Paid implementation & onboarding |
| Client reporting | Branded PDF reports — on demand or scheduled (daily/weekly/monthly) | Mature report library, scorecards & goals |
| History & trends | Persisted history with retention you control | ~210-day retention window |
| Alerts | Thresholds + anomaly smart alerts, Slack/Teams/Discord, mobile push | Threshold-based |
| Momentum | Shipping monthly — see the changelog | Widely seen as in maintenance since acquisition |
Pick BrightGauge if you're all-in on ConnectWise and lean on its scorecards and QBR report library. Pick Nexus if you want a live wall on your own server, a mixed or non-ConnectWise stack treated as first-class, and a bill that doesn't grow per datasource.
Comparison reflects each product's published positioning and pricing to the best of our knowledge as at mid-2026 — they change, so check each vendor's site. BrightGauge is a trademark of its respective owner (ConnectWise); Nexus is independent and not affiliated with or endorsed by it. Spot something out of date? Tell us and we'll fix it.
A typical MSP service desk, per year.
Illustrative, using published entry pricing as at mid-2026. Rival figures are in their listed currency (USD); Nexus is in £, so the figures aren't a direct currency-for-currency comparison.
Where BrightGauge genuinely wins
All-in ConnectWise shops: its ConnectWise PSA/RMM datasets go deep — agreements, finance, per-endpoint fields — and if that's your whole world, the native fit is real.
QBR template depth: years of accumulated report templates, scorecards and goal dashboards. Nexus now builds client QBR packs of its own — per-client tickets, monitoring posture, AI narrative and your notes, on demand or auto-emailed monthly — but BrightGauge's template library is still broader.
Fully managed: nothing to host. If running a Docker container isn't your team's thing, a cloud product is a fair call — Nexus is self-hosted by design.
Nexus vs BrightGauge, asked and answered.
Is there a BrightGauge alternative for a mixed or non-ConnectWise stack?
Yes — Nexus treats eleven helpdesks and PSAs as first-class adapters, so HaloPSA, SuperOps, NinjaOne, Freshservice, Zendesk, Jira Service Management and the rest get the same depth rather than a shallower second tier. BrightGauge goes deepest on ConnectWise, which it is built around.
How does Nexus pricing compare with BrightGauge’s?
Nexus is flat — £29 to £119 a month with everything bundled and no implementation fee. BrightGauge starts around $325 a month and adds per-datasource and admin charges on top of a $499 implementation. For a ten-agent MSP that is roughly £1,100 a year on the Nexus Enterprise annual plan against about $3,900 a year.
Is Nexus live, or does it sync on a schedule like BrightGauge?
Live. Nexus reads each source’s API directly on a tiered refresh — about 20 seconds for calls, 60 for tickets — across every connected system. BrightGauge is sync-based, with its sub-minute quick-sync limited to ConnectWise cloud sources.
Can Nexus produce client QBR reports?
Yes — per-client QBR packs covering tickets, monitoring posture, an AI narrative and your own notes, generated on demand or emailed automatically each month. BrightGauge’s accumulated template and scorecard library is still broader.
Where does BrightGauge still win over Nexus?
All-in ConnectWise shops: its ConnectWise PSA and RMM datasets go deep into agreements, finance and per-endpoint fields, and that native fit is real. Its QBR template library is broader. And it is fully managed, with nothing to host.
See your own desk on the wall.
Demo mode fills the board with realistic sample data in about 30 seconds — no account, no card. Like what you see? Plans start at £29/month flat, with a 14-day free trial — billed only if you keep it.