Prices in GBP, ex VAT. 14-day free trial · cancel anytime · self-hosted.
For a single team putting Zendesk on one screen.
≈ £24/mo, billed annually
billed monthly
For growing desks that want goals, history and a bit of competition.
≈ £49/mo, billed annually
billed monthly
For multi-team operations with access control and SSO.
≈ £92/mo, billed annually
billed monthly
Subscriptions are handled by Stripe via the Nexus License Service. After paying you get a one-time activation token to paste in Settings → Licence — your key then renews itself every billing period.
Yes. Demo mode fills the board with realistic sample data in about 30 seconds — no account needed — and every paid plan starts with a 14-day free trial.
Nexus is self-hosted. It runs on your server (Docker, desktop, or mobile) and reads Zendesk directly, so your customer data never leaves your own infrastructure. API keys are encrypted at rest.
You subscribe through Stripe and get a one-time activation token. Paste it once in Settings → Licence and Nexus fetches a fresh signed key each billing period. Keys are verified offline, so a brief outage of our billing service never bricks your board — your current key stays valid until it expires.
Yes — manage or cancel from the Stripe Customer Portal. Your key remains valid until the end of the period you've paid for (plus a short grace window).
A machine that can run Docker (or the self-contained desktop app), and a Zendesk account. The first-run setup wizard walks you through connecting it; UniFi and AI summaries are optional add-ons.
One codebase ships to web, desktop (Windows/macOS/Linux), iOS and Android, and as a Zendesk Marketplace app — each keeping its own per-device layout.
Start a 14-day trial in minutes — pay through Stripe, paste one activation token, and your licence renews itself for as long as you subscribe.
